Privacy Policy

 

About our company

This website that is operated by Brillen24 SA.

  • VAT registration number : BE 0829.062.958
  • Head office : Avenue Louise 364 - 1050 Bruxelles - Belgium
  • Email : support@glasses24.com
  • Phone number : +44 33 08 28 07 77
  • Fax : +32 (0)2/647.93.88

Our privacy and confidentiality policy

The information on our website intends to optimise, and not to replace, the relationship between the patient (visitor of this website) and the ophthalmologist. This website does not intent to make a diagnosis. We vividly recommend glass wearers to ask their ophthalmologist for advice and to get their vision checked regularly. We propose on this website a tool to measure the pupillary distance, but this method remains imperfect, and we recommend always to get your exact measurements taken by an ophtalmologist doctor.

The goal of this website is to offer glasses and to promote them, as well as to give the most accurate information possible on our selection. Despite our best efforts, it is possible that you find the products you ordered not to perfectly match the images portrayed on our website. This can be due to software tools as well as to digital techniques and processes. This is why the pictures of our glasses cannot be of a legislative nature.

Our website is meant for a large public as well as to patients who need to wear glasses.

Membership BeCommerce

logo becommerce

On top of our privacy and confidentiality policy, we are also members of BeCommerce and we agree with their code of conduct.

To learn more, download BeCommerce charter

Confidentiality and Glasses24.com

  • Your anonymity is respected
  • All our forms of subscription are secure
  • Confidential information is not disclosed to third parties
  • We only draw up traffic statistics for our website, anonymously

For ethical and security reasons, we do not do any consultations by e-mail, which means we do not transfer any information on your health. If you have transmitted information by e-mail, this data is kept in accordance with the same level of confidentiality. You can access this information at any time and can request to have it removed out of our systems.

Conduct and information

This website is not funded by advertising. It is entirely funded by the company Brillen24 SA.

Our website is hosted by OVH in Lille.

We work with the company Ogone, a secure payment service provider. To process our payments, we use the services of VAD of the bank ING.

Although we carefully check the contents of this site, we do not assume any liability for the content of external links.

Questions?
Call us at:
+44 33 08 28 07 77
mon.-thu. 9:30am-1pm and 2pm-6pm Fri 9:30am-1pm and 2pm-4pm
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